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Telemarketing Diploma

Telemarketing Diploma

Elearn College

Summary

Price
£29 inc VAT
Study method
Online
Duration
6 months · Self-paced
Access to content
5 years
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
1 student purchased this course

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Overview

Endorsed Certificate of Achievement. Telemarketing Diploma Course is designed for those that are new to telemarketing and for managers that periodically need to use the telephone to generate new sales. Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix.

This self-paced program is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Endorsed certificate from a registered awarding body can be claimed on course completion.

Course media

Description

Some phone calls can be negative or leave a negative impression, so it is important to evaluate how you use the phone and where it fits into your sales and marketing.

This course will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your success as a salesperson. This online course is a unique introduction to how telemarketing works as a powerful tool that can dramatically increase your sales success and generate revenue.

You will have a better understanding of how to sharpen your communication skills, your ability to convince, and techniques to personalize each sale call professionally. The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

Who is this course for?

This Course is Suitable for Anyone having an interest in Tele Marketing.

Requirements

There are no entry requirements. No background training or qualifications are required. Anyone can enroll at any time, beginners, intermediates and experienced all year round.

Career path

This qualification is ideal for:

  • Customer Service Assistants
  • Customer Service Representatives
  • Call Center Agents
  • Small Business Owners
  • Sales Assistants

Questions and answers

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Certificates

Certificate of completion

Digital certificate - Included

Reviews

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Marketing, Branding, Sales and Marketing
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